“Nathan was extremely helpful to me while performing in a friendly, pleasant, & professional manner. I had misplaced my phone and he was able to locate it. He also answered my many questions about my current phone and how it compares to the 10. He resolved issues that I was experiencing with my current phone. He is knowledgeable & I hope he continues to work at this store. He is a keeper for sure!”
I received excellent customer service from Emily! I came in around 7:15 pm with a broken phone and she was super accommodating. She answered my millions of questions and even stayed past closing to make sure I had everything I needed. I truly appreciate the time she took with me. She was so helpful!
Rock Falls, Illinois
Definite 5 out 5 for customer service at this location! It is the best store I have ever dealt with in my life. I have been a U.S. Cellular customer for over 20 years and will never go to any other store but this Next Generation Wireless location. My most recent sales person was Courtney and she was more than a 5 out of 5…she was 1005!
Cedar Falls, Iowa
I came into the College Square Mall the other day to get a new iPhone and Kalehl was very helpful! He explained payment plans clearly and helped me pick out an iPhone I was satisfied with. He also helped me transfer all of my data and settings to my new phone and installed a new screen protector for me. He was great!
North Liberty, Iowa
Have to say my experience was fantastic! I switched from Straight Talk to U.S. Cellular and my sales girl, Trina, was very knowledgeable and so very helpful! It was a pleasure working with her. She took her time to explain the plans and helped us find the right phone and plans for us! We will definitely continue to recommend her and this location to all of our friends and family. She deserves a high five!